Privacy Policy

HELP A HOSPITAL values your privacy. This Privacy Statement describes how we collect and use your information. Please note that this privacy policy may change from time to time. This policy was last updated on July 16, 2009.

What kind of information does HELP A HOSPITAL collect?

We collect information, such as name, e-mail and postal addresses, phone and credit card numbers from you when you place an order online, save your info with us online, or participate in a contest, promotion or survey. We maintain a record of the donations you make online and may also acquire information about you from our joint marketing partners, from unrelated third parties, and from our affiliates.

How does HELP A HOSPITAL use my information?

If you subscribe to an e-newsletter, request additional information about us, submit a donation online, or participate in any of the other services on helpahospital.org that require personal information, we may request your name, mailing address, telephone number, and email address in order to respond to your inquiries. We may collect and store the information you choose to provide us to send you information about us and our partners and third parties from time to time. If you make a donation to HELP A HOSPITAL, we will collect the necessary financial information. We collect and stores some information the user chooses to provide, including name, address and email address, to send users information about us and our partners and third parties from time to time. We will not disclose financial information except as necessary to fulfill users' donation requests. We collect such financial information in a secure manner and securely discard such financial information after processing.

Does HELP A HOSPITAL share the information it receives about me?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of helpahospital.org and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of helpahospital.org, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

How do I access my information? How do I change or delete my information?

You can review, change or delete certain personal information related to your use of our online sites (eg. name and contact information). To access your information online, simply click "Account" at the top of any page, sign in when prompted to do so, and you'll be able to edit your personal information.

How do I exercise my choices about receiving promotional communications?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, or you would not like to receive email that notifies you of upcoming events, offers and sales, simply click the unsubscribe link provided at the bottom of every email we send. Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.

How do I know my information is secure?

Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet.

Changes To This Privacy Policy Statement

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If there is a material change in the manner we use data that we collect, we will update this Privacy Statement to reflect these changes. You should check our website periodically for more information on how we use the data we collect.

What about links to other websites and services?

The helpahospital.org website may contain links to other sites. HELP A HOSPITAL does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. HELP A HOSPITAL is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.

How Do I Unsubscribe from HELP A HOSPITAL Emails?

If for any reason you would like to be taken off the email list that notifies you of upcoming events, offers and sales, simply click the "unsubscribe" link provided at the bottom of every email we send.

Contact Us

Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns.

Please note: When you contact us, please provide your name and address exactly as it appears on correspondence you have received from us.

By Postal Mail
Help A Hospital
Customer Service Department
9018 Balboa Blvd. #357
Northridge, CA 91325

By Phone
+1. 818.891.8909 (9:00am to 5:00pm PST)

By Email
customerservice@helpahospital.org